How to Check a Gift Card Balance
You have a gift card and one question: how much is left on it? For any HandyGifts card the answer takes about ten seconds, works from any browser, and doesn't need an account. This short guide covers every way to check a balance, what the history view tells you, and what to do when something looks off. Disclosure: HandyGifts, a digital gift card marketplace operated in Jamaica, publishes this guide.
The fastest way: the balance tracker
- Go to handygifts.me/track.
- Enter the gift card code (it's on your claim page, in your gift email, and on your wallet pass).
- See the current balance, the card's status, and its full history - when it was purchased, when it was delivered, and every redemption since.
That's it. The tracker is public and free: buyers use it to confirm a gift arrived, recipients use it before heading to the store.
Even faster: look at your wallet pass
If you saved the card to Apple Wallet or Google Wallet, the pass itself shows the current balance - and it updates automatically after every redemption. For most people the pass is the balance check: open wallet, glance, done. More on how passes work in Gift Cards in Apple Wallet and Google Wallet.
Reading the history
The tracker shows a card's life as a timeline:
- Purchased - the day the card was bought and its original value.
- Delivered - when the gift email went out.
- Redeemed - each visit where value was spent, with the amount.
- Current balance - what's left right now.
A card that was used across three visits shows three redemption lines; the math is always visible, so there's never a mystery about where value went.
If the balance looks wrong
- Check the history first. Most "missing" value is a redemption the cardholder forgot - the timeline settles it.
- A recent redemption may still be settling on the pass. The wallet pass updates automatically, but if you're offline it syncs when you're back online. The tracker at handygifts.me/track always shows the source-of-truth balance.
- Still off? Contact the business where the card was redeemed - they can review the redemption on their side - or reach HandyGifts support via handygifts.me/support.
Keep the code private
A gift card code is like cash: anyone holding it can spend the balance. Check balances yourself at the official tracker, never share the code with strangers, and be wary of anyone who contacts you asking to "verify" a gift card code — no legitimate business or agency ever asks for that. More in How to Spot and Avoid Gift Card Scams.
Frequently Asked Questions
Do I need an account to check a balance?
No. The tracker at handygifts.me/track is public - enter the code and see the balance and history.
Where do I find my gift card code?
On the claim page linked from your gift email, and on the Apple Wallet or Google Wallet pass if you saved one. The code stays the same everywhere.
Why does my wallet pass show a different number than I expected?
The pass updates automatically after redemptions; if you were offline it catches up when you reconnect. The tracker always reflects the current balance immediately.
Can the person who gave me the card see the balance?
Anyone with the code can use the tracker, so a giver who kept the code can check that the gift arrived and was enjoyed. Treat the code accordingly - it's the key to the value.
What does "expired" or "voided" mean in the tracker?
Expired means the merchant's validity window passed before the balance was used - expiry policy is set by the business and shown at purchase. Voided means the card was cancelled, which happens when a purchase is refunded or disputed.